The "Target:" field should have the path and application name already defined. To do this, go the launch icon properties and select shortcut tab. You can set the start up language manually to any of the supported languages. The software should automatically detect the starting language based on your regional settings. To change language, go the Help pull down menu and select Language.ī. Be sure to attach the AC adapter to ensure adequate power during the tests. These tests are disk intensive and will draw more current than a typical usage profile. Notebook systems should not run the long tests using just battery power. Windows XP and Vista Control Panel Power Options have a setting "Turn off hard disks" and should be set to "Never" during the test. The drive is working on its own at these times and the system may decide it should go into Stand By or Hibernate modes. A complete drive scan may take a few hours to complete. Power management controls may need to be suspended while doing very long tests. Most desktop and notebook systems have one SATA or PATA internal drive. Internal drives are identified as SATA (serial ATA), PATA (parallel ATA or IDE), SAS (serial attached SCSI) or SCSI. External drives that connect to the system through USB, 1394 Firewire or eSATA do not have the same background activity as the Internal drive. This is harmless to the drive and a routine condition of use however, it causes the SeaTools tests to take much longer time to complete. When that happens, SeaTools will temporarily suspend its current progress while the drive is busy. Otherwise, Windows will continue to give the disk drive commands to access data for the needs of the other applications. The main reason for this is to keep the drive focused on SeaTools as much as possible. Prepare the System You should close all other applications before running a hard disk diagnostic. The following instructions will help you get the most out of this new software tool.Ģ. The Seagate SeaTools software is simple to use. See section 3.Advanced Tests and Features. Seagate Instant Secure Erase is available for Self-Encrypting Drives (SED), providing U.S government accepted media sanitization. Some typical reasons for No Problem Found are: * File System Corruption * Driver Corruption * Broken Master Boot Record * Virus and Trojan Attack * Spyware, Adware and Keystroke loggers * Hardware Conflicts In addition to diagnostics tests, SeaTools also offers several features to help you manage your storage product. This hard disk diagnostic utility will help you make that determination and possibly save you time and money and preserve your data. Before you send in a drive, it is in your best interest to determine if a replacement drive is really necessary. Returning a drive for warranty service means system downtime and inconvenience for you in packing and returning your drive product. Why Use SeaTools? After testing, a large percentage of the drives returned to Seagate for warranty replacement are perfectly good drives with "No Problem Found" (NPF). System Requirements (.NET 4.0 required) 10. Serial Numbers, Model Numbers, Part Numbers and Warranty 7. SED Crypto Erase (Seagate Instant Secure Erase) 4. Firmware Update Recommendationĭownload Firmware SCSI, SAS and Fibre Channel only)įormat (SCSI default format, 512 byte block size) Setting the start up language preference G. SeaTools for Windows should run on both internal and external hard drives. It includes several tests that will examine the physical media on your Seagate, Maxtor or Samsung disk drive and any non-Seagate disk drive. SeaTools for Windows is a comprehensive, easy-to-use diagnostic tool that helps you quickly determine the condition of the disk drive in your external hard drive, desktop or notebook computer. Please read this entire file before using this software. This User Guide contains important information about SeaTools. This file and a PDF version are located in the folder chosen for installation (usually under C:\Program Files\Seagate\SeaTools for Windows\SeaTools for ) and are available for printing. Welcome to Seagate's SeaTools for Windows software! SeaTools for Windows is available in several languages (German, Spanish, French, Italian, English, Portuguese, Japanese, Korean, Vietnamese, Thai, Russian, Chinese Simplified and Chinese Traditional). User Guide Copyright © 2012 by Seagate Technology, LLC.
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